GDPR · LAST UPDATED JULY 2026
Your rights under
the GDPR.
If you're in the European Economic Area, the UK, or Switzerland, data protection law gives you specific rights over your personal data. Here's what they are and how to use them with Harkva.
Who controls your data
Harkva
We decide how and why your data is processed in our apps.
- privacy@harkva.com
Every request is handled by a person, not a queue.
Within 30 days
The statutory maximum — usually much sooner.
YOUR RIGHTS
Eight rights, plainly put.
01
Access
Get a copy of the personal data we hold about you.
02
Rectification
Correct anything inaccurate or incomplete.
03
Erasure
Have your data deleted — the "right to be forgotten".
04
Restriction
Limit how we process your data while a query is resolved.
05
Portability
Receive your data in a portable, machine-readable format.
06
Objection
Object to processing based on our legitimate interests.
07
Withdraw consent
Change your mind at any time, without penalty.
08
Complain
Lodge a complaint with your local supervisory authority.
LAWFUL BASIS
Why we're allowed to process it.
| WHAT | WHY | BASIS |
|---|---|---|
| Account email | To create your account and sync across devices | BASIS Contract |
| App content you create | To provide the core features of the app | BASIS Contract |
| Crash & diagnostic data | To find and fix bugs and keep apps stable | BASIS Legitimate interest |
| Purchase records | To honour paid features and meet tax obligations | BASIS Legal obligation |
| Analytics cookies | To understand how this website is used | BASIS Consent |
Transfers and retention
International transfers
Some of our service providers are outside the EEA. Where that's the case, transfers are covered by the European Commission's Standard Contractual Clauses or an adequacy decision, so your data keeps the same protection wherever it sits.
How long we keep it
Account data is kept while your account is active and deleted within 30 days of closure. Diagnostic data is retained for up to 12 months. Purchase records are held for 7 years where tax law requires it.
Make a data request.
Access, correction, deletion, or a copy of your data — tell us which and we'll take it from there. Free of charge.